IS IT REALLY COMPLIMENTARY TRAVEL PLANNING?
Destinations By Sue has chosen NOT to charge our client any fees for our professional travel services. We ask that in order to continue to keep our services fee free to all clients, that you book the planned trip with us!
WHAT IS A VACATION/HONEYMOON QUOTE?
Please keep in mind that prices quoted are not guaranteed until deposit (for resort) or full payment (for airfare) is completed. Prices are subject to changes daily by Resorts & Airlines. Deposits are sometimes as low as $150 a person to lock in a vacation - if you see an amazing price, lets secure it!
PASSPORT / ID REQUIREMENTS
It is the responsibility of each traveler to make sure they provide us with their name and date of birth EXACTLY as it appears on their passport or government ID (if traveling Domestic). An extra charge of $150 and above will be charged by the airlines for any changes. No airline ticket may be transferred to another person at any time.
Your passport MUST fall within the guidelines of the "6 MONTH PASSPORT VALIDITY" Rule if you plan to travel to the Caribbean. Most countries require your passport must be valid through 6 months past your return date. If you have any further questions about the validity of your passport, please let us know. Clients are responsible for making sure their passports are valid and follow any passport rules, as well as obtaining any necessary travel documentation such as Tourist Visas, Tourist Cards, etc.
DO I NEED TRAVEL INSURANCE?
It is recommended that travel insurance is purchased for all trips. In order to receive the "Cancel For Any Reason" protection you will need to pay for the insurance with your room deposit. All questions regarding coverage must be directed to the insurance company agents themselves.
VACCINATIONS & HEALTH PRECAUTIONS
It is the clients responsibility to contact their medical provider in order to discuss what vaccinations or health preventative measures they may need to take before traveling to any foreign countries.
Due to HIPAA laws, your travel agent will not have any prior knowledge of your medical history or records, therefore it is important to discuss any travel plans with your doctor directly and not to rely on your agent to advise you of potential health risks to you. In some cases, vaccinations are not required for travel but your doctor may recommend them anyway. Your agent will always leave that decision up to you and your healthcare provider.
MULTIPLE QUOTE/CHANGE FEES - STARTING January 1, 2017
We understand that scheduling a Vacation is sometimes difficult. We choose not to have planning fees for all of our clients, however we will be charging fees going forward for these two scenarios.
1. Multiple Trip Quotes - After preparing two quotes that are subsequently not booked with Destinations By Sue, we will charge a Plan To Go Fee for any additional quotes. Our time as well as your time is valuable and we would love to continue working together! A non-refundable fee starting from $100 will be requested depending on complexity of trip and if the trip is booked.
2. Multiple Change Fees - Life happens. Trips need to be moved. Going forward, we will be charging a $50 non-refundable fee for every change made to the reservations after the first two changes (date change, resort change, room change only). This does not apply to adding vacation extras on to the trip.
The Important Difference Between Non-Stop and Direct Flights
A direct flight is from one airport to another, but includes stops in one or more cities along the way. The flight number or aircraft and your boarding pass remain the same, however, until the final destination is reached. You may be able to stay onboard during the stop or, if local regulations call for it, made to disembark with all your carry-on luggage, only to re-board again, re-stow your luggage, and re-take your assigned seat.
A non-stop flight is from one airport to another, without any stops along the way. When airlines began adding faster, longer flying jet aircraft to their fleets in the late 1950s, the term “non-stop” became vogue. A Northwest jet could now fly you from New York to Seattle without needing to stop, and ads in newspapers turned the focus to destinations beyond the coasts.
Connecting flights are from one city to another, with a layover stop in between to change planes. Each flight requires a separate boarding pass, but they're on one itinerary.
Mobile Passport Control (available in Boston/Logan Airport)
Mobile Passport Control (MPC) allows U.S. citizens and Canadian visitors to use the Mobile Passport app to expedite their entry process into the United States. It is the first app authorized by U.S. Customs and Border Protection (CBP) for eligible travelers with a smartphone or tablet to submit their passport information and answer CBP inspection-related questions prior to CBP inspection. Much like Automated Passport Control (APC), the app does not require pre-approval and is free to use. The app streamlines the traveler inspection process and enables CBP officers to focus more on the inspection and less on administrative functions.
TSA Pre✓® Application Program
The TSA Pre✓® application program is one of four DHS Trusted Traveler programs. TSA Pre✓® allows low-risk travelers to experience expedited, more efficient security screening at participating U.S. airport checkpoints for domestic and international travel.
How it works
An applicant must be a U.S. citizen or Lawful Permanent Resident (LPR) and cannot have been convicted of certain crimes. If an applicant has a record of any of the crimes identified in the eligibility requirements, they may choose not to apply, as the application fee is nonrefundable.
Interested applicants must visit an application center to provide biographic information that includes name, date of birth and address. An applicant will be fingerprinted and will be required to provide valid required identity and citizenship/immigration documentation. An applicant also has the option to pre-enroll online to provide basic information and make an appointment before visiting an application center. There is a nonrefundable application processing fee of $85.
After completing enrollment, successful applicants will receive a Known Traveler Number (KTN) via U.S. mail approximately 2-3 weeks following the visit to the application center. An applicant also may check status online by visiting https://universalenroll.dhs.gov/ and clicking on “Service Status.” The Known Traveler Number is valid for five years.
Once approved as eligible for TSA Pre✓®, the enrollee must enter the provided KTN in the ‘Known Traveler Number’ field when booking travel reservations on any of the ten participating airlines. The KTN also can be added when booking reservations online via a participating airline website, via phone call to the airline reservation center, or with the travel management company making reservations. Additionally, the KTN can be entered in participating airline frequent flyer profiles, where it will be stored for future reservations.
Please make sure the name used when applying for the TSA Pre✓® application program matches the name used when booking travel.
TSA Pre✓® eligibility will be identified with a TSA Pre✓® indicator on the boarding pass.
Airline Do's and Don'ts
First, remember that when airlines say non-refundable and non-transferable, they mean it. No matter how good your reason may be to change a ticket, expect the airline to apply all penalties, fees and increased fares.
Airlines will usually assist if you need to correct the name for the original passenger. For instance, if it's spelled wrong, has the wrong prefix, or if it was changed due to marriage or divorce. You'll need to supply proof that the same person is using a new name.
If you make a mistake when you purchase a ticket, you have twenty-four hours to correct the error, including an incorrect name. Always review your confirmation after purchase. If you find an error, contact the airline or agency immediately.
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